Refund Policy
Effective Date: March 2026
1. Our Guarantee
We offer a 15-day unconditional money-back guarantee on all certification programmes purchased through europeanmeditationinstitute.com.
This guarantee exceeds the 14-day statutory right of withdrawal provided by the EU Consumer Rights Directive (2011/83/EU) and the UK Consumer Contracts Regulations 2013.
2. How It Works
- The 15-day period begins on the date of purchase (the date your payment is successfully processed by Stripe).
- Within these 15 days, you may request a full refund for any reason, or for no reason at all.
- No justification is required. No forms to complete. No questions asked.
- To request a refund, simply contact us at: contact@europeanmeditationinstitute.com or via WhatsApp at +351 939 896 559.
- We will process your refund within 5–10 business days of receiving your request.
- Refunds are issued to the original payment method used at checkout (via Stripe).
3. After the 15-Day Period
After the 15-day guarantee period, refunds are not available. Your access to the programme and all course materials remains active for life, as stated in our Terms and Conditions.
4. EU Statutory Rights
Our programmes are digital content not supplied on a tangible medium. Under EU and UK law, the statutory right of withdrawal may be waived when the consumer:
- Gives prior express consent to begin performance of the contract immediately; and
- Acknowledges that they lose the right of withdrawal once performance has begun.
You provide this consent and acknowledgement during checkout. However, our voluntary 15-day guarantee surpasses this statutory requirement, giving you a full extra day beyond the legal minimum and no conditions on the refund.
5. Chargebacks
We encourage you to contact us directly before initiating a chargeback with your bank or card issuer. Our team will resolve any issue promptly. Initiating a chargeback without first contacting us may result in delays and additional verification requirements.
6. Contact
European Meditation Institute Ltd
Email: contact@europeanmeditationinstitute.com
WhatsApp: +351 939 896 559
Monday to Friday, 9:00–18:00 (GMT)